Privacy Policy

1Scope of this Privacy Policy

This Privacy Policy applies to:

• Our website available at https://event.republicworld.com/
• Mobile-optimized versions of our website
• Event booking services
• Online ticket purchases
• Digital ticket delivery
• Customer support services
• Promotional campaigns conducted by Republic World Events
• Communications through email, SMS, WhatsApp, push notifications, and other approved communication channels
• Any future mobile applications or digital services operated by Republic World Events unless stated otherwise.

This Privacy Policy does not apply to third-party websites, payment gateways, social media platforms, advertisers, or external services that may be linked from our Platform. Users should review the privacy policies of such third parties before sharing personal information with them.

2Definitions

For the purposes of this Privacy Policy:

• Account means the registered profile created by a user on Republic World Events.
• Booking means the reservation or purchase of one or more tickets for an event through the Platform.
• Cookies mean small text files stored on your browser or device that help improve website functionality and user experience.
• Event Organizer means an individual, company, or organization hosting an event listed on the Platform.
• Personal Information means any information capable of identifying an individual directly or indirectly.
• Platform refers to the Republic World Events website and associated digital services.
• Services include event listings, ticket booking, seat selection, online payments, digital ticket generation, event notifications, customer support, and related services offered through the Platform.
• User, You, or Your means any individual accessing or using the Platform.

3Information We Collect

To provide a secure and seamless booking experience, we collect information directly from you, automatically through your device, and, where necessary, from trusted third-party service providers. The categories of information we collect are described in the sections below.

4Information You Provide

When you create an account, purchase tickets, contact us, subscribe to updates, or otherwise interact with the Platform, you may provide information including:

Identity Information

• Full Name
• Date of Birth (where required)
• Gender (optional)
• Profile photograph (optional)
• Government-issued identification details where required for specific events

Contact Information

• Mobile Number
• Email Address
• Residential or Billing Address
• City
• State
• Postal Code
• Country

Account Information

• Username
• Encrypted password
• One-Time Password (OTP) verification records
• Account preferences
• Communication preferences

Booking Information

When you purchase tickets, we collect information relating to your booking, including:

• Booking ID
• Event name
• Event date and time
• Venue
• Seat number(s)
• Ticket category
• Quantity of tickets purchased
• Booking status
• Ticket delivery status
• QR code or barcode generated for entry
• Attendance or check-in status where applicable

Payment Information

To complete purchases, payment-related information is processed through authorized payment service providers. Depending on the payment method selected, transaction information may include:

• Transaction reference number
• Payment status
• Payment method
• Billing name
• Billing address
• GST details (if applicable)
• Invoice information

Republic World Events does not store your complete credit card, debit card, CVV, UPI PIN, or internet banking credentials. Such information is securely processed by certified payment gateway partners in accordance with applicable security standards.

5Information Collected Automatically

Whenever you access our Platform, certain technical information may be collected automatically. This information may include:

• IP Address
• Browser type and version
• Operating system
• Device type
• Device identifier
• Language settings
• Time zone
• Internet service provider
• Pages visited
• Time spent on pages
• Clickstream information
• Referring website
• Exit pages
• Date and time of access
• Error logs
• Diagnostic information

This information helps us maintain the security of the Platform, improve website performance, analyze user behavior, and enhance user experience.

6Device Information

Depending on your browser and device settings, we may collect:

• Device model
• Screen resolution
• Browser configuration
• Mobile operating system
• Network information
• Device language
• Device performance data

Where permitted by your device settings, we may also collect approximate location information to display relevant events available near your city.

7Cookies and Similar Technologies

Republic World Events uses cookies and similar technologies to improve website functionality, personalize content, remember user preferences, and analyze website performance. Cookies may include:

Essential Cookies

These cookies are necessary for:

• User authentication
• Secure login
• Session management
• Shopping cart functionality
• Ticket booking process
• Fraud prevention

Without these cookies, certain services may not function properly.

Performance Cookies

These cookies help us understand how visitors interact with our Platform by collecting anonymous information regarding:

• Most visited pages
• Website loading speed
• Navigation paths
• Errors encountered
• Session duration

Functional Cookies

These cookies remember your preferences, such as:

• Preferred language
• City selection
• Recently viewed events
• Login preferences

Analytics Cookies

We may use analytics services to better understand website traffic and improve our Platform. Analytics tools may collect information including:

• Device identifiers
• Browser information
• Session statistics
• Geographic region
• User engagement metrics

These analytics are generally aggregated and are not intended to directly identify individual users.

Advertising Cookies

Subject to your consent where required, advertising cookies may be used to:

• Display relevant advertisements
• Measure campaign performance
• Prevent repetitive advertisements
• Personalize promotional content

You may manage cookie preferences through your browser settings; however, disabling certain cookies may affect website functionality.

8Communications with Us

When you contact Republic World Events through email, customer support, live chat, social media, or telephone, we may collect:

• Your name
• Contact information
• Customer support requests
• Complaint details
• Feedback
• Call recordings (where legally permitted)
• Chat transcripts
• Email correspondence

This information enables us to respond to your inquiries, resolve issues, improve customer service, and maintain quality assurance standards.

9Information from Third Parties

We may receive limited information from trusted service providers, including:

• Payment gateway partners
• Identity verification providers
• Fraud prevention services
• Event organizers
• Marketing partners (where legally permitted)
• Analytics providers
• Customer support platforms

We use such information only for legitimate business purposes and in accordance with applicable laws.

10Information Collected During Event Attendance

When you attend an event booked through Republic World Events, we or the event organizer may collect information necessary to facilitate entry and ensure event security, including:

• Ticket validation status
• QR code or barcode scan records
• Entry and exit timestamps
• Seat occupancy verification
• Identity verification where required
• Venue access logs

Certain venues may also operate CCTV systems or security screening procedures. Information collected through such systems is governed by the venue's applicable policies in addition to this Privacy Policy.

11Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the manner in which Republic World Events collects, processes, stores, or protects your personal information, please contact us using the details below.